

In some cases, waiting a period of time (30-60 minutes) or continuing to retry configuration may work. Then, add a new profile: Office 365 (Outlook for Windows) - Configure Outlook. Delete the OST (.ost) file and close File Explorer.įirst, remove your current profile: Office 365 (Outlook for Windows) - Remove an Outlook Profile.Close Outlook, but keep the File Explorer window open.which will open the file location in File Explorer. On this tab, select an account and click Open File Location.This will open a new window, click the Data Files tab near the top.On this page, click Account Settings then click Account Settings from the context menu.Open Outlook and click File near the top-left corner.Reset/Remove your account credentials from within your OS Update your Windows operating system (make sure to include other Microsoft software within the update process): Windows - Using Windows Update. Important: you may need to uninstall previous version of Office before installing Office 365 version. Install/upgrade to Office 365: Office 365 - Download/Install Office 365. Additional methods Upgrade to the latest version of Outlook/Office This tool will automatically diagnose any issues with your Office 365 account and provide you with relevant fixes. You can download this tool by following this link: Microsoft Support and Recovery Assistant. Install and run Microsoft Office 365 Support and Recovery Assistant. Recommended method Run Office 365 Support and Recovery Assistant This document will go over some solutions to this issue. This problem will occur for a variety of reasons. Additionally, you may receive the following error message: An encrypted connection to your mail services is not available. 11:41:24.353 SETUP (0x1ab8) 0xfdc Click-To-Run ambbl Unexpected ConfigureUpdatesSettings:: HandleStat eAction: OException has occured while trying to launch uninstallation UnexpectedError (ConfigureUpdatesSettings: :HandleSta teAction Unable to find a client installed at: C:\Program Files\Microsoft Office 15\ClientX64).When you try to set up a new mail account for Outlook by using the Add New Account Wizard, your Outlook profile may not automatically set up. In the logfile i see the following error message: I have tried it to install from the network and from the local computer, nothing works.

When you first sign up for Office 365 for business and you try to install Office (or Project or Visio if you also have a subscription for those apps) you might see a message that says you can't install Office because you don't have a license. I modified the configuration.xml file with the following options:Īnd i use the following command: (in a batch file) setup.exe /configure configuration.xml I'm an Office 365 admin and don't have an option to install Office, Project, or Visio. I'm trying to install Office 365 Pro Plus via the Office Deployment Tool and while executing the program for install, i receive immediate the following error: "Couldn't install, We're sorry, we had a problem installing your Office program(s).
